Refund policy
Refund Policy
At Lampville, we want you to be completely satisfied with your purchase.
30-Day Return Policy
You may request a return within 30 days after receiving your order.
To be eligible for a return:
• Item must be unused and in original condition
• Item must be returned in original packaging
• Proof of purchase may be required
To request a return, please contact us at:
Please include your order number and reason for your request.
Please do not send items back without contacting us first. Return instructions will be provided by our support team.
Damaged or Incorrect Items
Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can resolve the issue.
European Union Customers
Customers within the European Union are protected by applicable consumer rights, including the right to withdraw from eligible purchases within 14 days where required by law.
Refunds
Once your returned item has been received and inspected, approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.
Questions?